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Frequently Asked Questions for Academic Courses in the Information Technology Department.
 
 
 

FAQ Related to Academic Courses

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General Course Questions
  1. How can I contact you?
  2. Use your MSC assigned email or stop in the office before class.
  3. I can't make a class meeting. Do I need to let you know?
  4. No. Attendance is not required (some exceptions apply - check syllabus). Check your syllabus for any unusual requirements.
  5. I missed a class. Where can I find out what we did in class?
  6. The web site contains topics covered each week. It also provides downloads of most exercises, solutions and other handouts. Many class demonstrations are a result of questions and are not available except by attending class. You can also check with another student in the class for notes.
  7. How do I email you?
  8. When are you available in the office?
  9. Usually the half-hour immediately before each class meeting. Other office hours are available and change from semester to semester. Check the current office hours on my door. It is always a good idea to schedule an appointment to be sure.
  10. A "self-directed" option is listed for some of your courses. What is this?
  11. The self-directed option allows you to complete course requirements on your own time schedule without coming to class. It is not an online class. Taking the class with this option is best suited for those who already have a good knowledge of the subject material, are comfortable working independently and do not require help from the instructor to complete course requirements. If you need help from the instructor you should be attending class. Refer to the course syllabus for more information.
  12. Are all your classes available with a "self-directed" option?
  13. No. Some classes are offered as only regular classroom based courses. Check the syllabus of the class if you are interested in this option.
  14. You are teaching multiple sections of a course. Can I attend any of the other sessions?
  15. Yes - space permitting. You can attend any of the sections.
  16. Are there ever changes to the course calendar or syllabus during the semester?
  17. Usually. The syllabus and calendar are tentative and subject to change as the course goes through the semester. You should check the web site frequently for changes.
  18. Can I do extra credit to help bring up my grade?
  19. No. No extra credit is available.
  20. I would like to talk about advising related topics.
  21. Please make an appointment during advising week(s).
  22. Will you email my final grade?
  23. No. Grades and any information relating to grades are not emailed. This includes exams, projects and any other course grade. Final grades are available online in Banner.
  24. How much time will this course take?
  25. Most courses I teach require programming. Programming requires a LARGE time commitment. Students learn by spending large amounts of time solving problems and practicing programming techniques at their computer. You do not learn the material merely by listening to the instructor or by reading a text. Be prepared to spend 10 hours+ per week (more during summer) to learn the course material correctly.

Exams
  1. General Exam Information.
  2. Exams are now administered online for most classes. If your class uses online exams, then you will take the exam on your own at a time of your choosing, not during class. Online exams are usually available after add/drop is completed up until the cutoff date/time. You can choose to take any of the exams at any time they are available.
  3. If I miss an exam can I take a make-up?
  4. No makeup exams are available or give. Most courses now use online exams that provide a number of weeks during which the exam can be taken. If you wait until the last day before cuttoff time to take the exam and any kind of problem arrises, you will be out of luck.
  5. There are 2 different sections of the same course. Can I take the exam at either meeting time?
  6. Usually. However, most exams are now online for most courses so this is not an issue.
  7. Are the exams open-book or open notes?
  8. For exams given during class meetings the answer is no, Not usually. Online exams are open book, open notes and timed.
  9. What type of questions are on your exams?
  10. Questions cover theory, concepts, development techniques, class discussions, slides, exercises and textbook. Questions also include design, code, pseudocode, syntax and logic some of which may come from class demonstrations, exercises and projects.
  11. Are your exams comprehensive?
  12. Usually exams are at least partly comprehensive.
  13. What type of exams do you give?
  14. Multiple choice.
  15. When are exam scores available for exams?
  16. Exam scores are normally available in the class meeting following the exam. Final grades for an online exam are available online through the exam web site and are normally available within a week after the exam period ends. Grades are not final until I go through the submitted exams and make any adjustments that are required to the automatically assigned preliminary grade.
  17. I completed an online exam and have a question about content of one of the exam questions?
  18. I do not respond to any exam content questions until after the exam period has expired, and I have completed grading and/or adjusting the scores produced by the automatic grading system. This may take up to a week after the exam period has ended.
  19. Can I get my grade by email?
  20. No. For online exam you get your grade from the online gradebook. Classroom administered exams are returned in class.
  21. Do you curve exam scores? How?
  22. Individual exam scores are not cureve. Sometimes final grades are curved using a mathematical model.

Projects
  1. How should I submit a project?
  2. Refer to your project spec sheet. In general projects need to be submitted during the class period they are due. For online classes drop the project off in the office or leave it in my department mail box. If you are a distance student that lives too far to drive to campus, you can send your project by regular mail. Use either a floppy disk or CD. Do not email the projects. It is your responsibility to see that your project has been received by the cutoff time.
  3. What should be submitted with the project?
  4. Refer to your project spec sheet.
  5. Can I get an extension on my project?
  6. No.
  7. Can I get assistance from the instructor on my project?
  8. Projects are not regular exercises -- they are treated similar to exams, are individual graded exercises and so no help is provided. Projects should be considered as "take-home" exams.
  9. Can I get my project grade by email?
  10. No grades are emailed. Projects are returned in class. Online classes get their grades through the online gradebook. Final projects are available for pickup during the first two weeks of the next semester.

Software and Hardware
  1. Where do I get the software so I can do my course work at home?
  2. Most course software (but not all) is available for students registered in IT courses through the ELMS download site. All registered IT course students should automatically receive a login and password sent to your MSC assigned email address within about a week after the semester begins. Instructors have nothing to do with these downloads. Questions should be directed to the office of academic systems.
  3. Will the instructor help with any hardware/software installation or configuration problems I have on my home computer.
  4. No.
  5. Is the software for my course available on campus for me to use?
  6. Yes -- in most cases. The academic resource center should have it available.

Email Information
  1. I have my own email other than the one MSC supplies. Can I use this email to communicate with you?
  2. Your MSC assigned email should be used for all communications related to the course.
  3. How do I send an email to you?
  4. My current email is on the footer of every page on this web site. The following are requirements and guidelines. Not following these basic requirements may mean that you will not get a reply:
    • Subject Line: Start subject with course number (ex: ITEC-4280)
    • Include your full name in the message text or subject line.
    • For traditional in-person classes emails should be limited to those items that can not be handled during regular class meetings, office hours or during the time immediately before/after class meetings.
    • Do not include attachments unless specifically requested by the instructor.
    • Do not email requesting any information relating to grades.
  5. How quickly do you answer email?
  6. I try to answer emails by the end of the next regular business day. Do not expect an answer on weekends or holidays.
  7. I have not received an answer to an email?
  8. Here is a checklist of possible problems:
    • Did you use your MSC assigned email?
    • Have you followed the guidelines for email listed above?
    • Did you add any attachments? If so your email probably never reached me.
    • Emails containing any advertisements, graphics and certain words are deleted by spam filters and probably will not get delivered.
    • You will not normally receive a reply on weekends or holidays.
    • You should normally expect a reply within 2 regular business days.
  9. Can I get my exam or project grade by email?
  10. No grades are emailed. Projects and exams grades are available in class. For online exams and courses, grades are available in the online gradebook.

Contact Information (use email)
  • Division of Information Technology
  • Office: H-118
  • Email:
  • Office Hours: before each class meeting. Other times vary by semester.
 
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